FREQUENTLY ASKED QUESTIONS

We are customer friendly store so we’ve made quick guide for you, however our full Terms and Conditions can be found under links at the bottom of the site.

Q: Where Creepytables are located and how long shipping will take?
A: We are located in Poland (EU). We will ship as soon as possible (next day after receiving payment), but please allow 5 working days for shipping your package.
Please allow 30 days for delivery after receiving payment by us, we’re shipping with Poczta Polska (Polish Post).
In most cases delivery time will be much shorter, 7-14 days, depends the country of destination.
All of the packages are registered with shipping number in case of missing. We are packing our products with care.

Q:How can I pay?
A:You can pay with Paypal or credit card (even if you don’t have Paypal account).
Payment is provided by Paypal.

Q: Does the package is packed well? I wish I will receive unbroken order.
A: Yes! We are packing with care to make sure your order will not be destroyed during delivery. We have really solid packaging!

Q: I have a problem with my order (whatever is received already or not), what should I do?
A: Contact with us using contact form at the bottom of the site. We help you out for sure.

Q:How can I remove product from cart?
A:Just set quatity to 0 and update cart.

Q: There is something wrong with my order and I want to return it or cancel transaction for some reason, can I do that?
A: Yes, we need to make sure that all of our customers are happy. Please contact with us using contact form or responding for the order confirmation email.